Privacy Policy

Last updated: 18 May 2026

This Privacy Policy explains how Green Tree Holistics Ltd collects, uses, and protects your personal data when you visit our website or purchase our products. It applies to guide.greentreeholistics.com, greentreeholistics.com, and any related funnel pages.

We are committed to handling your data responsibly and transparently. If you have any questions about this policy, please contact us at [email protected].

1. Who we are

Data Controller: Green Tree Holistics Ltd
Company number: 14668300 (registered in England and Wales)
Registered address: Unit 7 Wilson Business Park, Monsall Road, Manchester, England, M40 8WN
Contact: [email protected]

Beverley Shatliff is the Stress Management Specialist who creates and delivers the educational products. Green Tree Holistics Ltd is the registered company responsible for processing personal data.

2. What personal data we collect

Depending on how you interact with us, we may collect the following:

• Identity and contact data: name, email address, and, if you book a consultation, phone number
• Transaction data: order details, payment confirmation, and billing address. Full payment card details are processed directly by Stripe and are not stored by us
• Communication data: emails, support messages, and any information you share when you contact us
• Technical data: IP address, browser type, device information, and timestamps
• Usage and behavioural data: pages visited, links clicked, time spent on pages, scroll depth, and email engagement
• Marketing preferences: your choices regarding marketing communications

3. How we collect your data

• When you submit a form, sign up for a freebie, or make a purchase
• When you book a consultation through our calendar
• Automatically via cookies and tracking pixels when you visit our pages
• When you email us or contact us directly

4. Why we use your data, and our lawful basis

We rely on the following lawful bases under Article 6 of the UK GDPR:

Performance of a contract

To process your order, deliver your digital products, schedule your consultation, send order confirmations, and handle refund requests.

Legitimate interests

To run our business, prevent fraud, improve our products and services, analyse how our pages are used, and send service-related emails such as receipts and important updates about products you have bought.

Consent

To send marketing emails about new products, offers, and content, and to set non-essential cookies. You may withdraw consent at any time by clicking unsubscribe in any email or by contacting us. Withdrawing consent does not affect the lawfulness of processing before withdrawal.

Legal obligation

To comply with our legal duties under UK law, including tax record-keeping requirements with HMRC.

5. Who we share your data with

We work with carefully selected third-party providers, called "sub-processors", to run our business. They each have their own privacy policies which govern how they handle your data:

• Stripe (payment processing): handles all card payments. We do not see or store your full card number. stripe.com/privacy
• HighLevel Inc. (GoHighLevel) (funnel, CRM, and email automation platform): stores your contact information, purchase records, and email engagement data on US-based servers. gohighlevel.com/privacy-policy
• Skool (course delivery platform, used for the 14-Day Perimenopause and Menopause Course in the Complete System tier): hosts the course content and tracks your progress through it. skool.com/privacy
• Meta (Facebook Pixel): collects anonymised information about which pages you visit so we can measure ad performance and show relevant content. Used only with your consent. facebook.com/privacy/policy
• Cortana (usecortana.ai, ad attribution platform): used to track ad campaign performance and attribution. app.usecortana.ai

We do not sell, rent, or trade your personal data with anyone for marketing purposes.

6. International data transfers

Some of our service providers are based outside the UK and EEA, primarily in the United States. Where personal data is transferred internationally, we rely on the following safeguards:

• The EU-US and UK-US Data Privacy Framework, where the recipient is certified
• Standard Contractual Clauses approved by the UK Information Commissioner's Office, together with the UK International Data Transfer Addendum

7. Cookies and tracking

Our website uses cookies and similar tracking technologies. We group them into three categories:

Strictly necessary

Required for the site to work, including session cookies and Stripe checkout cookies. These are always on and do not require your consent.

Analytics

Help us understand how our pages perform. Set only with your consent.

Marketing

Include the Meta (Facebook) Pixel and Cortana tracking. Used to measure advertising performance and to retarget visitors with relevant ads. Set only with your consent.

You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect the core functioning of our products.

8. How long we keep your data

• Customer order records: 7 years, to comply with HMRC requirements
• Marketing list and email engagement: until you unsubscribe or withdraw consent, plus 30 days for suppression
• Support correspondence: 2 years
• Web analytics data: typically 26 months unless renewed

9. Your rights under UK GDPR

You have the right to:

• Access the personal data we hold about you
• Have inaccurate data corrected
• Have your data deleted in certain circumstances
• Restrict or object to our processing of your data
• Request your data in a portable format
• Withdraw your consent at any time
• Not be subject to fully automated decision-making

To exercise any of these rights, email [email protected]. We aim to respond within one month.

If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113. We would appreciate the opportunity to address your concerns first, but you can complain directly to the ICO without contacting us.

10. Children's data

Our products and services are not directed at children. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

12. Contact us

For any privacy questions, requests, or concerns:

Email: [email protected]
Post: Green Tree Holistics Ltd, Unit 7 Wilson Business Park, Monsall Road, Manchester, England, M40 8WN